need a new doctor.

Wednesday, bout 10am, I call my doc's office, leave a message that the Relafen isn't working and that I want to know what my xray report says. Receptionists say ok, she'll give you a call back.

Wednesday 4pm, "oh sorry, dr cronin isn't in today" "well that would have been nice of themto tell me at 10 this morning when I called, don't ya think." "sorry ma'am, she'll get back to you by noon tomorrow, I promise, but we still haven't gotten your x-rays back."

thursday noon comes and goes, thursday afternoon: "why hasn't Dr Cronin given me a call back?" "well we haven't gotten the x-rays back yet" *give up*

Friday - *after 3 phone call attempts, press number for doctor calling for a doctor* "why is no one picking up the phone, I'm trying to reach appts" "sorry ma'am, call back and someone will pick up the phone" "are you sure about that?" "yes ma'am" *calls back*
"I'm in a lot of pain and no one has called me back and I've left tons of messages for Dr Cronin" "sorry ma'am we haven't gotten your xrays back yet" "why the hell not, why is this taking so long?" "sorry ma'am, i'll have dr cronin take a look at your chart and get you another prescription" *couple minutes* "what pharmacy do you want it called in to.".....

I'm wondering why the hell the radiology place can't get their act in gear so I call them up

"modesto radiology" "yeah I'd like to get some information on the x-rays i had taken" "transfering" "hello?" "yes I'd like to know why my doctor hasn't gotten my x-rays back yet" "oh doctor cronin doesn't get x-rays" "what?" "oh well she does get reports and we sent them tuesday" "what? they're telling me they haven't gotten them yet" "what? It was sent, let me check... yes sent monday and tuesday let me fax it again, its faxed"

*crying at this point*
*3 more attempts at calling the doc's office, get Bayvin in the car and drive down there*

"I have tried many times to get you guys on the phone and now I have to drive down here to actually talk to someone, you guys just got my x-ray info sent to you, someone needs to give it to dr cronin now to look at it and she needs to get to me now" *person that actually talked to me before* :pissy tone: "i already called in your prescription, what do you need" "i don't need a prescription I need to know what's wrong with my back! Could you please get the report to dr cronin" "cronin had a family emergency" "jesus fucking christ" (yes, i actually said that)

*drive down to Modesto Radiology and pick up my report and make all the people there worry because i'm crying my eyes out, and they're a little shocked that Dr Cronin just left*

My Report:
Lumbar Spine, 5 Views:

Clinical Information: Low back pain.

Findings: There is mild dextroscoliosis. The lumbar vertebrae have normal height and alignment. There is no spondylolysis or spondylolisthesis. Pedicles are intact.

Impression: Negative save for mild scoliosis


I called this morning and they gave me more crap that I can't be seen the doc has to take a look at my chart and they even told me she hasn't gotten my xray info yet... still...Which I reminded them, well you should have 3 copies, one from monday one from tuesday and one from friday, and if you need it I got one. And I would like to be seen today, nope, can only leave a message, and dr cronin has to look at it, well doc still has a family emergency and is only in the for the morning (how she can have an emergency and be in is beyond me) and I asked for another doc to look at it since she can't... well I'll leave a message for them and they'll get back to you. I reminded her that I called 3 times last week and nobody EVER got back to me, and she was like "i promise" and i begin to cry "yeah well the lady before promised me thursday before noon and i didn't get anything, i want a doc to look at it now or i have no choice to get another doctor and sue you guys" "i can only leave a message" "fine" *hang up*

*beginning to look for a new doctor*